banner
Home » TECH SUPPORT » Service Process

1.Integrity and fairness:

we would treat all the customers with integrity and fairness. Whatever you are our old customers or our new friends; No matter of you coming from the foreign countries or not; Or the amount of contact between us.

2.After service:

1) 1 years warranty for whole machine.

2) Engineers available to service machinery overseas.

3) 24 hours technical support by e-mail, calling service If you have any problems ,we will within 12 hours to solve it .

4) You will get free training advice towards our machine in our factory.

3.Quality guaranteed:

We can provide professional technical staff plenty of experiences,so as to provide you with various of configuration option.We would check and test the machines repeatedly before sent the high-quality CNC router machine to your hands.

4.Provide accessories service:

we have specialized spare parts service center, which stores all kinds of spare parts and consumables. In that circumstance,we can make sure that the part of different machines can be changed,repaired or maintained timely,In the same time,we are constantly replenishing more advanced,high quality soft and hard parts to minimize the time cost due to shorttage of spare parts.If you need any component of the machine later ,we will provide the best price for you.

CONTACT ARTECH

Tel:0086-18764111821

E-mail:admin@artechcnc.com

Add:No. 186-2 , Fuhua Road, Huashan ,

Li Cheng District,Jinan City,Shandong province,

P.R.China

ARTECH PRODUCTS
QR code
Leave a Message
Contact us
CopyRight © Jinan Artech Machinery Co., Ltd ICP:鲁ICP备18018950号-1cnc machines File Download | Privacy Policy