Package and Delivery of small wood cnc router: Package Detail: 1.Outside package:Standard plywood package. 2.Inner package:Stretchy film and plastic film for humidity. And we can package according to your requests. Delivery Detail: For atandard machines,it will be 7-15 working days after payment;For non-standard machines and customized machines according to clients' specific requirements,it will be 15 to 30 working days after payment.
After sale service
Q1 For offer the most suitable machine,how should i do ?
1).The exact material you want to engrave/cut? (such as wood, acrylic, cloth, fabric, leather, metal.... ? )
2). For the Spindle Power, may I know the cutting or engraving depth you want?
3). The working area you demand? (such as max dimension of material, width*length,1200*1200mm,1300*2500mm,2000*3000mm, etc...
4). Do you want to engrave on planar &flat surface or round &curved surface?
If yes,the machine shall be added optional items, such as rotary attachment. if you can provide some pictures of your
products,that would be great! after your tell us these,we will send you more information about the machine and price.
Q2.If we donot know how to use the machine,can you teach us?Yes,we will ,if you come to China,we will offer you free training
until you can use machine freely.And if you are busy ,we will have the special engineer to your country,but you need to bear some
fee, like tickets and hotel and meal.
Q3.How about your after-sales service?
we offer you 24 hours service phone,skype or MSN.
Q4.How about your guarantee period?
one year and during the time,if you have any questions ,we will solve it for free.