Views: 26 Author: Site Editor Publish Time: 2025-08-12 Origin: Site
To further enhance employees' professional understanding of core products and strengthen the team's technical service capabilities, ARTECH CNC COMPANY recently organized a three-day special training on Milling Robot Arm product knowledge. Employees from various departments such as sales, after-sales, and technical research and development gathered together to in-depth study the technical principles, operation specifications, and application scenarios of this star equipment, laying a solid foundation for better serving customers and promoting product innovation.
This training adopted a diversified form of "theoretical explanation + practical demonstration + interactive Q&A". At the beginning of the training, Director Wang from the Technical R&D Department took the core technical architecture of the Milling Robot Arm as the starting point, systematically explaining the equipment's mechanical structure design, the working principle of the intelligent control system, and the application logic of multi-axis linkage technology in precision carving. Through 3D animation demonstrations, employees intuitively understood the whole process operation mechanism of the equipment from command reception, path planning to precise execution, and in particular, gained a clearer understanding of the realization principle of the equipment's 0.1-millimeter-level carving precision.
In the practical demonstration session, a simulated working scene was specially set up at the training site. Technical personnel operated the Milling Robot Arm to complete complex pattern carving on foam materials and contour processing on stone materials. "Everyone, please pay attention to the stability of the robotic arm during high-speed operation, which benefits from our independently developed dynamic balance algorithm," the technical lecturer explained to employees while operating the equipment, covering parameter setting skills for processing different materials and quick troubleshooting methods for common faults. Employees gathered around the equipment, taking careful notes and constantly communicating and discussing with the lecturer about problems encountered in actual work.
After the training, Xiao Zhang, an employee from the sales department, said: "In the past, when introducing products to customers, I mostly stayed at the functional level. Through this training, I have a deep understanding of the technical advantages behind the equipment, such as how intelligent path planning improves production efficiency and how material adaptation algorithms ensure processing quality. This makes me more confident in future customer communication." Employees from the after-sales technical team focused on the application of the equipment's remote diagnosis system. Through the drill of simulating customer repair scenarios, they further mastered the operation process of remote parameter debugging and fault elimination.
The person in charge of the Human Resources Department of ARTECH CNC COMPANY introduced that this training is an important part of the company's annual skill improvement plan. As the application scope of the Milling Robot Arm in the global market continues to expand, customers' personalized demands for the equipment are increasing, which requires employees to have more comprehensive product knowledge and technical capabilities. In the follow-up, the company will also carry out a series of advanced training according to the needs of different positions, forming an integrated knowledge transmission system of "R&D - sales - service".
All along, ARTECH CNC COMPANY has always regarded employee growth as the core driving force for enterprise development. Through this Milling Robot Arm product knowledge training, it not only improves employees' professional quality and post competency but also strengthens the technical collaboration awareness among various departments, injecting strong impetus into the company's continuous provision of high-quality products and services to global customers.
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